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Tele MANAS India mental health helpline support illustration

CBSE’s Tele-MANAS: 24×7 Mental Health Support Goes Live in Schools—Here’s What You Need to Know

Introduction

Mental health has become one of the most pressing concerns in India today. With increasing stress, depression, and anxiety cases, timely access to professional help is more important than ever. To address this growing need, the Government of India launched Tele MANAS (Tele Mental Health Assistance and Networking Across States) on October 10, 2022, World Mental Health Day.

This national initiative provides free, 24/7 mental health care services through a toll-free helpline number, connecting individuals with trained mental health professionals across states.


What is Tele MANAS?

Tele MANAS is a tele-mental health service under the National Mental Health Programme (NMHP). It aims to make mental health care affordable, accessible, and stigma-free for every citizen.

It offers:

  • 24/7 toll-free helpline numbers
  • Round-the-clock availability of trained mental health professionals
  • Multi-language support across states
  • Referral services for higher levels of care if required

Tele MANAS Helpline Number

📞 The national helpline number is:

14416 or 1-800-891-4416

Both numbers are free to call and available 24/7 in multiple Indian languages.


How Does Tele MANAS Work?

The Tele MANAS model works in two tiers:

  1. Tier 1:
    • Helpline numbers answered by trained mental health professionals.
    • Provides initial psychological first aid and basic counseling.
  2. Tier 2:
    • If needed, cases are referred to psychiatrists, clinical psychologists, or counselors at higher centers.
    • Referral to District Mental Health Programme (DMHP) centers, medical colleges, or hospital-based services.

Key Features of Tele MANAS

  • Free of Cost: No charges for calling or counseling sessions.
  • Pan-India Coverage: Available across all states and union territories.
  • 24/7 Availability: Support anytime, anywhere.
  • Multi-Language Support: Assistance provided in regional languages.
  • Anonymous & Confidential: Ensures privacy and eliminates stigma.
  • Referral System: For severe cases needing in-person consultation.

Why Tele MANAS is Important for India

  • India has 1 psychiatrist per 1.25 lakh people (far below WHO recommendations).
  • Tele MANAS helps bridge this gap by making mental health care accessible to remote and rural areas.
  • Reduces stigma by allowing people to seek help anonymously and privately.
  • Plays a vital role in tackling the growing mental health burden, especially post-COVID.

Benefits of Using Tele MANAS

  • Immediate access to professional help
  • Free counseling without travel expenses
  • Support for students, working professionals, elderly, and vulnerable groups
  • Reduces risk of untreated depression and suicide cases
  • Builds awareness about mental health in society

Tele MANAS: Future Plans

The government plans to:

  • Expand Tele MANAS to cover all districts in India.
  • Integrate services with NIMHANS, AIIMS, and state medical colleges.
  • Use digital platforms and mobile apps for easier accessibility.
  • Train more mental health professionals under this program.

Conclusion

Tele MANAS is a game-changer in India’s mental health care system. By providing 24/7 free, accessible, and confidential support, it ensures that mental health help is never out of reach.

If you or someone you know is struggling with mental health issues, don’t hesitate—call 14416 or 1-800-891-4416 today.

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